Tech Stuff

Some people need - or just want - to know all the details. Below are full specs on our equipment and facilities. If you need more information, please get in touch and we'll be happy to expound on the virtues of our data center. Please also see our glossary for definitions of some other web-related terms you may come across.

Superior Data Center

Unlike the myriad low-price hosting companies out there, we do not believe a stable, highly-available and hacker-proof server can be housed on a DSL line in our basement. SilverType web and mail servers are located in a state of the art data center in Miami. The server rooms are the heart of the facility. Here, bunker-style construction provides for non-stop operations and protection of your e-business infrastructure. With 750,000 sqft of datacenter space, it has everything necessary to withstand a Category 5 hurricane, and is located outside the 100 year flood zone.

In case of major power outages, there are 6 massive generators in the upper corners of the building with almost 200,000 gallons of diesel fuel storage! The roof slope is designed to aid in drainage of floodwater in excess of 100-year storm intensity assisted by 18 rooftop drains. Our equipment is located on the 2nd floor and up, which is 32 feet above sea level (ground floor is already 14 feet above sea level)

The facility uses CISCO-only routers and switches setup for redundancy and reliability. We are connected by premium tier-1 carriers such as InterNAP which ensure 100% network reliability. This translates into faster downloads and better reliability for our customers

What does all this mean? Your website will be safer and faster than ever before.

Superior Network

Our network architecture utilizes the Enterprise routing and switching engines from Juniper and Cisco. We utilize Juniper M20 routers as border routers, Cisco 6500 series switches in our distribution layer and Cisco 6500 switches in our aggregation layers, and Cisco 3500 and 2900 series switches at the customer layer. Our network is fully meshed and redundant with 9 backbone providers.

Superior Servers

Your website is hosted on Dual Xeon or Pentium 4 (Hyper-Threaded) processors for maximum efficiency. A minimum of 2GB of server-grade DDRAM is fitted into each of these machines. Our web servers run top-of-the-line Ultra320 SCSI hard disks (10 times more efficient than ordinary SATA hard disks) in a RAID1 configuration. This means that 2 SCSI hard disks are setup in an array which remain an exact mirror of each other at all times. If one hard disk fails, the other picks up immediately ensuring maximum reliability. We use a powerful internal CISCO firewall to maintain network security and protect our systems from harmful internet traffic.

You can choose either Windows Server or Linux as the operating system depending on your preferences and needs. All server software is kept continually current with the latest patches and software versions, and servers are continually monitored 24/7 for uptime and security.

Backups

All our servers are backed up to secure NAS servers every 24 to 48 hours. This along with RAID1 ensures that your data is safer with us than on your hard disk!

(A quick note on backups: the backups referred to above are to protect the servers only in the event of a hardware or other failure. This is not to be confused with backing up your website files. Please always keep a copy of any files you upload to your web server)